Blackberry folders not updating
Every 6 months or 1 year, drag and drop the year-old Sent items into the Sent Archive.
Since they're messages from a year ago, you likely won't need to refer to them from your i Phone or other mobile device, but you will still have access to them from your home or work computer (whichever you do the archiving on).
Keeping your Sent mail folder in sync is a straightforward concept, but unfortunately in practice, many Mail applications work to undermine its simplicity.
The way it should work is as simple as this: If your Sent folder is not syncing, then one of the above three statements must be false.
Everytime one of the users makes any any changes in his outlook this is not synced up to his blackberry.
Look for similar options for controlling the Sent mailbox behaviour in the mail application of your choice.
Use your mail app or Webmail to move all the messages from the "Sent Messages" folder into the "Sent" folder, then delete the "Sent Messages" folder.
If your mail app re-creates "Sent Messages" again, our server-side fixes described above will kick in, creating the alias instead of a folder.
I've BESX 5.03 installed on the network with 15 BESX users with Exchange 2003 (SBS 2003R2).
My issue is that I have users complaining that when they make changes to their outlook inbox it does update on thier BBs. cmd=display KC&doc Type=kc&external Id=KB04863 Berry-Enterprise-Server/Outlook-changes-not-synching-to-BB-on-BES-5-0-1/m-p/411025#M2737 (Hence setting Hard deletes reconciliation: True) Do you wonder if your IT business is truly profitable or if you should raise your prices?
I found with the Express edition that that tended to clear most problems.